AI Customer Data Collection: Tencent Black Tech Leads Marketing Transformation

01 September 2025

In the digital marketing realm, the advancement of AI technologies is driving revolutionary transformations across all industries. This article focuses on recent developments in AI customer data collection, particularly how Tencent's AudioStory tech optimizes information extraction through multi-modality processing for unprecedented marketing opportunities.

In a modern office, engineers are using Tencent's black technology for AI customer data collection, with a robot delivering stories in natural speech, showcasing the potential of future marketing revolution.

Current State & Challenges of AI-Powered Data Acquisition

AI-enabled customer data gathering forms the cornerstone of data-driven marketing by leveraging user behavior, interest, and historical purchases. Nevertheless, conventional collection methods suffer issues like data silo fragmentation, plus data privacy dilemmas. With the AudioStory feature by Tencent ARC Lab, barriers due to language and information dispersion can be surmounted by integrating multi-modal inputs through advanced algorithms—enhancing service delivery accuracy.

Tencent Innovates with AI Data-Gathering Technology

AudioStory, Tencent’s groundbreaking innovation in voice synthesis, allows generation of high-quality audio material while dynamically adapting audio styles per requirement. Such technological capability improves customer interaction through personal recommendations and engaging experiences within different business touchpoints, making both customer insight acquisition more reliable and applicable.

Multilingual AI: Breaking Language Hurdles

Globalization necessitates linguistic flexibility. Tencent leverages top-tier AI algorithms with the AudioStory technology, offering automatic content synthesis tailored into multiple languages for seamless customer communication, thereby extending brands’ global outreach. It bolsters efficiency and facilitates successful market expansion abroad with ease across cultural barriers.

Driving Acquisition Efficiency with AI-Smart Solutions

Through smart insights from predictive modeling and behavioral forecasting capabilities, the AI customer-getting solutions allow firms pinpoint targeted audience clusters more precisely than before. By incorporating Tencent’s AudioStory, enterprises gain tools such as intelligent conversations, providing users with personalized content, ensuring deeper customer interactions and enhancing brand affinity for sustained engagement.

The Bright Horizon for Unbounded AI Potential

Future trends show that AI will play an even greater role in intelligent data extraction. With innovations shown by Tencent through their AudioStory project, AI has proven to excel significantly in areas such as creative expression enhancement. Moving forward, these advancements could transform fields including design refinement and emotive connections with consumers to create higher business returns beyond existing limits.

In summary, the application of AI technology in customer data collection has brought unprecedented opportunities for businesses. In this context, Bay Marketing, a highly efficient and intelligent email marketing tool designed for modern enterprises, also leverages advanced AI technology to help businesses accurately acquire potential customer information and improve conversion rates. Bay Marketing offers high delivery rates, flexible billing models, wide applicability, and global coverage, providing strong support for your marketing activities.

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